Return, Refund and Exchange Policy

Due to the nature of our products, all sales are final. We do not offer returns, refunds, or exchanges on any items. Please ensure you review your order carefully before completing your purchase.

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HOWEVER RETURNS OF DEFECTIVE/FAULTY PRODUCTS:

Defective products can be returned up to 1 week of delivery date by contacting us who will advise you accordingly and refund will be provided. A “Defective Product” is one which contains a material imperfection in the manufacture or design that renders the product less acceptable, useful or safe than reasonably expected, under the circumstances. A product is in a defective condition if it is dangerous to the user or to consumer, when used in the prescribed way and/or for the purpose for which it was manufactured or designed. The product must be defective in itself (due to manufacture or design fault) and not damaged due to inappropriate use. When returning a product after the 7 days returns period, a customer must provide full reasons for alleging that the product is defective, including stating how the product was utilised during the period that it was in the customer’s possession. Please note the life expectancy of any Product depends on the individual using the Product, the conditions of use, and the characteristic wear patterns of the user. Our Products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the Product are not replaced.